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Material Quality
Comfort
Company Reputation
Return Policy
Value for Money
Highlights:
- 60-day money-back guarantee
- 10-year warranty
September 17, 2020
How you sleep matters. If you have a poor night’s sleep, it affects how you feel during the day. That’s why it’s so important to have a supportive mattress, good bedding, and great pillows.
Today we’re focusing on My Pillow reviews to help you decide whether this brand is the one you want to take to bed with you. By the end of this review, you should have enough insight into My Pillow to know if this product is the right choice.
From $59.98
Get DealDifferent levels of fill to choose from
Machine-washable and dryer-friendly
10-year warranty
60-day money-back guarantee
Pros:
Lumpy
May flatten over time
You won’t know what level of fill you need without testing
Inconsistency in quality
Cons:
Materials Used
Pillow Cover
The cover of the My Pillow is made of 100% cotton. This is a breathable material that’s meant to help you sleep cool and comfortably. If you tend to sleep hot, you might also want to check out our list of the best cooling pillows.
Pillow Fill
The inside of this pillow is made from shredded polyfoam—more specifically, it’s 100% polyurethane foam, according to official reviews for My Pillow. It is shredded in order to create a more breathable fill than if it were a solid foam. This inside is easily shaped, fluffed, and folded to make the pillow easy to customize according to your needs.
From $59.98
Get DealDifferent levels of fill to choose from
Machine-washable and dryer-friendly
10-year warranty
60-day money-back guarantee
Pros:
Lumpy
May flatten over time
You won’t know what level of fill you need without testing
Inconsistency in quality
Cons:
Feel
The feel of this pillow all depends on which level of fill you choose for your pillow. When you make a purchase on the website, you can decide between yellow, white, green, or blue. Yellow is the softest option. White has a medium level of fill and is a little more firm than the yellow. The green has more fill and is more of a medium-firm than the others. The blue option has the most fill and is therefore the firmest choice.
When you decide on your level of fill, you can find the relevant color indicated on the tag, say My Pillow Classic reviews. It’s worth checking to see if you have the right pillow before testing it out.
As there are four levels of firmness to these pillows, it’s hard to give them a rating of support as there are many choices. The firmest will have the most support and the softest will have the least. As there are different levels of fill, the feeling of each pillow will vary.
Due to the shredded foam in the My Pillow, many bad reviews have mentioned that the pillow can feel lumpy at times. That isn’t to say it isn’t comfortable—there’s just a lumpy texture to the pillow.
Size Options
This pillow comes in standard/queen and king sizes. The standard/queen is 18.5″ x 28″, and the king is 18.5″ x 34″. The height varies according to what level of fill you choose. Yellow will have the least height of all the choices. Blue has the most fill, making it the pillow with the most loft.
Advantages
- A cooling 100% cotton cover
- Choice of four levels of filling
- Machine-washable and dryer-friendly
- 10-year warranty
- Patented interlocking fill
Disadvantages
- Can be lumpy
- Can go flat over time, as said in several My Pillow reviews and complaints
- Inconsistency between same pillows
Customer Service
My Pillow’s founder and CEO has made himself the face of the brand with his personal story and big promises. But while Mike Lindell promises excellent customer service in his infomercials and advertising appearances, some people have had problems trying to make a complaint or return an item. However, some people claim that when they tried to complain about their product or make a return, they were dealt with in a rude manner by the person on the other end of the line.
My Pillow customer reviews often claim that the process of actually purchasing the pillows was easy enough and free from any additional hassles. To order, you can go online, call 1-800-544-8939, or email [email protected]. If you’re looking for the customer service, you can call 1-800-308-1299 or reach them directly through the Contact Us page.
Terms of Sale
Trial Period and Return Policy
My Pillow reviews state that the company promises that these are the most comfortable pillows you’ll ever own. And if you find that not to be true, you can send it back and get your money back.
There’s a 60-day money-back guarantee for these pillows, which means if you aren’t happy with the pillows within the initial 60 days, you can return them for a full refund. This isn’t necessarily a trial period, but it works exactly the same in principle.
According to reviews of My Pillow, returns aren’t always as easy as you would hope based on what the company advertises. However, technically, you should be able to return this product at any point during those first 60 days without any hassles.
You need to contact My Pillow and send back your purchase. Within 30 days after receiving the products back, the company will refund you the full price you paid (less any shipping fees you paid).
Shipping Options
The company ships to the US and Canada. Orders are shipped using DHL, USPS, or FedEx, depending on where you’d like your order shipped to. Unlike many of My Pillow’s competitors, we make it clear in our review of My Pillow that shipping isn’t free and is calculated according to where you would like your pillows delivered. You can pay more to have your order shipped within 2–5 business days or pay less and wait 10–14 business days for your item.
Warranty
This is what excites many potential My Pillow customers. When you purchase a pillow through the company, you get a 10-year warranty on that product. This means that the company believes you shouldn’t have to replace your pillow in the space of a full decade.
Workmanship and materials are covered by this warranty. Should you have any issues with these aspects of the product, the company, according to My Pillow premium reviews, should replace your pillow or advise you on what to do next. You simply need to register for the warranty on the website after you’ve made your purchase and received the item.
Prices
As shown in our My Pillow review, when you purchase one, you get another for free as long as you use the available promo code. Essentially, you’re purchasing the pillows in pairs. As this “special” has been going on for quite a while, it’s practically become part of the company’s offering, as opposed to a limited promotion.
For a set of standard/queen pillows, you’ll pay $59.98, and for a king, you’ll pay $69.98. You will find that many of the pillows offered from premium mattress brands are a little more expensive.
They often have promo codes or coupons available, so keep an eye out for these to help you save on these items. And, as listed in official My Pillow reviews, if you’re spending more than $200 on My Pillow products, the company offers financing.
Summary of Our My Pillow Review
Many customers report that they’re fully satisfied with their My Pillow purchase. Others, on the other hand, aren’t as impressed because the pillows don’t fulfill all of the big promises advertised by the company. The pillows themselves are a little lumpy due to the shredded polyfoam. However, they’re still comfortable. Essentially, when you buy two pillows at once by using the promo code, these pillows become quite affordable, especially when compared to other premium pillow brands. Still, if you prefer a fluffier feel, take a look at some of the best down pillows.
FAQs
Is MyPillow any good?
While the pillows are comfortable and can be chosen based on your preferences, they don’t necessarily live up to the expectations set by the company in their advertisements and infomercials. My Pillow promises that the pillow will be the most comfortable you’ve ever owned—but that isn’t always the case. Of course, there are happy customers out there, but there are also many who believe the pillows don’t live up to their hype.
Is the My Pillow toxic?
No, the pillows are perfectly safe to use. They may have a little smell to them in the beginning, but that’s just from the shredded foam filling, and it will eventually go away.
What’s so special about My Pillow?
My Pillow’s unique selling point is that it contains interlocking parts that offer an adjustable kind of support. You can also choose how much filling you want in your pillow when you make your purchase by choosing according to a scale categorized by color. The 10-year warranty is also a unique selling point for the brand.
How long does a My Pillow last?
According to the warranty, this pillow should last for at least 10 years. However, many My Pillow reviews claim that the pillow doesn’t last this long without losing shape, firmness, or height.