Tuft and Needle Pillow Review - Featured
Overall Score

9

Material Quality

Comfort

Company Reputation

Return Policy

Value for Money

Highlights:

  • Free shipping
  • 100-night sleep trial
  • 2-year warranty
Overall Score

9

Get Deal

September 23, 2020

Getting a good night’s sleep isn’t just about having the right mattress or the correct natural sleep aid. It’s also about having a pillow that’s both supportive and comfortable. That’s why we’re doing a Tuft and Needle pillow review for you right here and now. 

We want to give you all the vital details about this brand to help you make the best decision on whether these pillows are right for you. By the end of this review, you should be able to tell whether it’s time to test out a Tuft and Needle pillow or not.

Tuft and Needle Pillow Review - Down Alternative Pillow Tuft and Needle Pillow Review - Original Foam Pillow

9

From $75

Get Deal
    Pros:
  • Quality materials

  • Expert craftsmanship

  • Mostly machine-washable (except the foam inner layer)

  • Environmentally friendly

    Cons:
  • There are cheaper alternatives

  • May be too soft for some

Tuft and Needle Original Foam Pillow Review

Materials and Construction

The cover is easy to slip on and off and is made from micro-polyamide and polyester, which gives it a soft feel. The inside is made from T&N Adaptive Foam, which is custom cut without any shredding or molding. 

Aside from the foam, there’s also the graphite and cooling gel that will ensure you sleep cool and won’t overheat in the middle of the night. All of these materials are top quality and put together with care, according to our review of the Tuft and Needle pillow.

Feel

This pillow is supportive without being overly firm. In fact, it’s soft, and you can curl it up in your hands—but it still offers the kind of pressure point alleviation you need for your head and neck. This cooling pillow will adapt to your body and your sleep needs. However, it won’t lose its shape over time. 

Advantages

  • Sleeps cool
  • Adaptive foam
  • Certified Greenguard Gold
  • Certi-PUR-US
  • Intertek’s Clean Air Certification

Disadvantages 

  • There are cheaper options (although not necessarily better)
  • Can’t wash inside of pillow
  • Not for those who don’t want to sleep cool, say reviews of this Tuft and Needle pillow
Tuft and Needle Pillow Review - Down Alternative Pillow Tuft and Needle Pillow Review - Original Foam Pillow

9

From $75

Get Deal
    Pros:
  • Quality materials

  • Expert craftsmanship

  • Mostly machine-washable (except the foam inner layer)

  • Environmentally friendly

    Cons:
  • There are cheaper alternatives

  • May be too soft for some

Tuft and Needle Down Alternative Pillow Review

Materials and Construction

The cover of this down-alternative pillow is made from cotton. Inside the cotton shell, the down-alternative material used to create this pillow is 100% polyester. This material is hypoallergenic and is great for people who want a down pillow but are sensitive to it. It’s a light and airy alternative for people who don’t necessarily enjoy the solid feel of foam. 

Feel 

The feel of this pillow is light and airy. It’s a great down alternative as it feels like down without any actual down being used. It’s almost as if you’re sleeping on a cloud—it’s that soft, according to our Tuft and Needle Down Alternative Pillow review

It still offers wonderful support without the solid feel of foam. It’s so comfortable and down-like that you won’t even notice it’s not real down you’re sleeping on. It’s perfect for someone who sleeps on their back or on their side.

Advantages

  • Feels like down
  • Light and airy
  • Quality materials 
  • Hypoallergenic
  • Machine-washable

Disadvantages

  • Only a two-year warranty
  • Not for people who want a more solid pillow (may be too soft)

Size Options

Our Tuft and Needle Original Pillow review shows that this foam pillow comes in two sizes: standard and king. The standard-size pillow is 25″ in length, 16″ wide, and 5″ high. The king-size pillow is 34″ long, 16″ in width, and 5″ high. The Down Alternative Pillow also comes in both these sizes. 

Customer Service

Customer service plays a big role in whether or not a company is worth dealing with. Tuft and Needle knows this, and that’s why it offers a superior customer experience that’s honest, direct, easy, hassle-free, and simple. You won’t find many negative Tuft and Needle pillow reviews based on the customer service as the company truly prioritizes the consumer. 

If you want to contact Tuft and Needle about any products you’re interested in purchasing or to make any inquiries, you can use the live chat function on the website. You simply have to click the speech bubble icon on the lower right-hand side of your screen. From there, you can chat with a real person. 

Alternatively, if you would prefer to talk to someone in real-time over the phone, you can call 877-842-2586. The “customer experience team” is happily ready to talk to you, anytime between 7 a.m. and 6 p.m., Monday to Friday, or 9 a.m. to 6 p.m. on Saturday or Sunday. 

Terms of Sale

Trial Period and Return Policy

We found in our Tuft and Needle review on each pillow that there’s a 100-night trial for these Tuft and Needle products. This means you have 100 nights to sleep on your new Original Foam Pillow or your Down Alternative Pillow before deciding whether or not you want to keep it.

You can return it in person to the store you bought it from, or if you purchased it online, you can contact the Tuft and Needle support team and request a return shipping label. The company will happily take back the pillow and refund you the price you paid for it.

Shipping Options

Tuft and Needle pillow reviews confirm that shipping is free as long as it’s within the contiguous United States, which excludes Hawaii and Alaska. Tuft and Needle uses FedEx Ground to ship and deliver its products. 

You don’t have to sign for any packages, and the company will deliver them to wherever you typically accept deliveries. As soon as the product ships from the factory, you’ll receive a tracking number so that you can keep an eye on when your package is due to arrive. 

According to our Tuft and Needle pillow review, you can request same-day shipping if you live in Austin, Phoenix, or Los Angeles. As a note, you’ll be charged $50 for this service, which is available seven days a week (but orders must be placed before 2 p.m. in your local time). 

Warranty

There’s a three-year warranty available for the Original Foam Pillow and a two-year warranty for the Down Alternative Pillow. 

During this time, if you experience a problem with the product related to the materials used or the manufacturing, you can contact the company, and it will help you deal with the issue or replace the product. Many Tuft and Needle pillow reviews note that the warranties are specific to the individual product. 

Prices

For the Tuft and Needle Original Foam Pillow, you’ll pay $75 for the standard size and $100 for the king size. And for the Tuft and Needle Down Alternative Pillow, it costs $80 for the standard size and $100 for the king. You’ll find that there are cheaper alternatives available, but they aren’t necessarily of the same quality. The Tuft and Needle pillow price is largely dictated by the premium materials used and the expert craftsmanship.

If you’re a healthcare professional, first responder, or veteran, you’ll be able to get a discount when buying Tuft and Needle’s products. The discount is 15% and can’t be used in conjunction with any other offer or promotion.

Even if you don’t follow one of these professions, you can still keep an eye out for discounts. You will often find a Tuft and Needle pillow promo code or coupon on the brand’s website or on coupon sites.

Summary of Our Tuft and Needle Pillow Review

Tuft and Needle’s pillows have a number of certifications to prove that they’re non-toxic and not harmful to the environment. The company puts a great deal of care into creating pillows that are both supportive and comfortable, whether you choose to go with the foam pillow or the down alternative. At the end of the day, these products are made with quality materials and expert craftsmanship.s

FAQs

Where can I buy a Tuft and Needle pillow?

You can purchase a Tuft and Needle pillow online on the brand’s website. Alternatively, there are stores in Glendale, Beaverton, Raleigh, Leawood, Seattle, Gilbert, and Scottsdale. Tuft and Needle has also carefully chosen the following chains as retail partners: Sam’s Club, UNRUH, Lowe’s, and Crate & Barrel.

Are Tuft and Needle pillows any good?

Yes, they are. Whether you like the solid feel of a foam pillow or the soft and airy feel of a down-alternative one, these are quality pillows that are well worth their price. 

Are Tuft and Needle pillows affordable?

They aren’t exactly cheap. However, compared to other premium pillow brands, they share similar pricing. When you buy Tuft and Needle pillows, you’re paying for quality and comfort.

Can you wash a Tuft and Needle pillow?

Yes, you can wash the Tuft and Needle Down Alternative Pillow in the washing machine. When it comes to the Tuft and Needle Original Foam Pillow, you can’t wash the inside foam, but you can wash the cover, according to our Tuft and Needle pillow review